HOW WE WORK
Mwingi introduces standardized and digitally managed sales, procurement, replenishment and supply chain processes, provides financing options to its franchisees for sufficient stock and manages the overall logistics, so that the franchisee can fully concentrate on serving her customers. Additionally, Mwingi serves thousands of independent retailers en route to the franchise shops with doorstep delivery of selected FMCG products.
Franchise Business
Mwingi is a franchise trading business, built on a simple and robust profit sharing model. Each franchisee operates her own shop which Mwingi sufficiently stocks with fast moving consumer goods that are most needed in the targeted rural areas.
The Mwingi franchisee gets detailed sales reports on a daily basis and knows exactly how much revenues he or she made on this day. After deduction of costs, Mwingi and the franchisee share the remaining profit, all of which is completely transparent for the franchisee. Mwingi upgrades the franchise shops with solar energy, lighting, shelving, branding, and security. Mwingi also manages all processes for the franchisees like purchasing and transportation of goods and also provides the franchisees with a state-of-the-art POS system to manage the sales process efficiently.
Customer Satisfaction
For the franchisee customers, Mwingi prices fairly and never runs out of stock. Mwingi shops are always sufficiently stocked which is why customers prefer to buy at Mwingi shops. Also the Mwingi shops offer a clean and efficient purchase process and therefore a nice customer experience.
Wholesale Business
For independent retailers, Mwingi offers them doorstep delivery of the best selling fast moving consumer goods against cash at delivery. The retail shop owners can place an order prior to the delivery and get exactly what they order at a defined time. Therefore, the retailers have more availability of products, can plan ahead, and save a lot of time and money because they don´t have to travel to the next regional town for purchasing products.
OUR BUSINESS MODEL
Mwingis business is built on a profit sharing model. Each franchisee gets detailed sales reports on a daily basis and knows exactly how much profit he or she made on this day. Mwingi manages all processes for the franchisees like purchasing and transportation of goods and also provides the franchisees with a state-of-the-art POS system to manage the sales process.
Customers can also get a printed receipt which increase the trust, that they always are charged the right amount, which usually never happens in rural Africa. As all data from the POS are centrally stored, Mwingi automatically calculates how much stock needs to be delivered to the shops. With the concept to allow the franchisees to sell on consignment and by knowing the exact quantity of products needed, Mwingi ensures that all shops are well stocked. The customers have a great experience at Mwingis franchise shops because their most needed products are always available for good prices and they can also buy special products, like solar lamps.